Refund policy

Returns and exchanges
If your order is not to your liking, or if you have received your order damaged, you have 14 days following receipt of your order to send us an e-mail to this address: indicating that you wish to make a return and the reason for it.

You will then have 14 days to send your return.

Return shipping costs are at the buyer's expense.

Jewelry must be returned in its original packaging (packaging, accessories, instructions, etc.).

As soon as we receive your parcel, we have 14 days to send you new items or to reimburse you.

Please select your earrings and piercings with care, as they cannot be returned or exchanged for reasons of hygiene, in accordance with article L221-28 of the French Consumer Code.