Your order does not suit you, you have received your order damaged, you have 14 days following receipt of your order to send us an email at this address: firstname.lastname@example.org indicating that you wish to make a return as well as his motive.
Following this email you will have 14 days to send your return.
The return costs are the responsibility of the buyer. The jewels must be returned in their complete original packaging (packaging, accessories, instructions...).
Upon receipt of your package, we have 14 days to send you new items or to reimburse you.
Please carefully select your earrings and piercings as they are neither taken back nor exchanged for hygienic reasons in accordance with article L221-28 of the Consumer Code.
(For more specific cases, please refer to our General Conditions of Sale)